Privacy notice
_This is an English translation for your convenience. If there is any difference, the Spanish version prevails._
Comprehensive Privacy Notice — Tiendita de Curiosidades
Last updated: October 8, 2026
1. Who is responsible for your data?
Adriana Daniela Avila Mantecón, who operates under the trade name Tiendita de Curiosidades (tienditadecuriosidades.com), with an address for receiving notices at Blvd. Belisario Domínguez 1134, Tuxtla Gutiérrez, Chiapas, Mexico, is responsible for the processing of your personal data.
Contact for anything related to your data: contacto@tienditadecuriosidades.com · WhatsApp +52 967 363 4000 (Wednesday to Sunday, 11:00 to 19:00).
2. What personal data do we process?
- Identification and contact: name, email address, phone number or WhatsApp.
- Shipping and invoicing: delivery address and, if you request an invoice, your tax details.
- Your purchase data: products, amounts, date and status of your order, returns.
- Payment: the information needed to charge your order, which is processed through the store's payment platform.
- Browsing: IP address, browser type, pages and products you view, and cookies (see section 8).
- Customer service: what you write to us by email, WhatsApp, social media, or the contact form.
We do not process sensitive personal data.
3. What do we use your data for?
Necessary purposes (essential for selling to you and serving you, so they do not require your consent):
- Process, charge, and deliver your orders, and track the shipment.
- Issue receipts and invoices.
- Respond to your questions, complaints, changes, returns, and warranties.
- Prevent fraud and keep the store secure.
- Comply with legal obligations and requests from authorities.
Additional purposes (not necessary for your purchase; you may refuse at any time):
- Send you promotions, news, launches, and notices of bazaars.
- Conduct satisfaction surveys and site usage statistics to improve the store.
4. How can you limit the use of your data or refuse the additional purposes?
- Write to us at contacto@tienditadecuriosidades.com or on WhatsApp with the subject "No deseo publicidad" (I do not want advertising), or use the unsubscribe link included in each promotional email.
- Your refusal of the additional purposes does not affect your purchases or the service we give you.
- You can disable cookies from your browser (section 8).
5. With whom do we share your data?
Only what is necessary, and without asking for your consent in the cases allowed by Article 36 of the Federal Law on the Protection of Personal Data Held by Private Parties (Ley Federal de Protección de Datos Personales en Posesión de los Particulares, LFPDPPP) (the "Law"). For example, when it is necessary to fulfill the purchase contract with you, or when a law or an authority requires it:
- Suppliers and couriers that prepare and ship your order; they only receive your name, delivery address, and phone number.
- Payment processors, to charge your purchase.
- Online store providers (web hosting), which process the data on our behalf.
- Competent authorities, when a law or an order requires it.
We do not sell your personal data.
6. How do you exercise your ARCO rights?
You have the right to Access your data, Rectify it if it is inaccurate, Cancel it, and Object to its use, as well as to revoke your consent for the additional purposes. (ARCO stands for these four rights: Acceso, Rectificación, Cancelación, Oposición.)
Send your request to contacto@tienditadecuriosidades.com with:
- Your name and an email address or address where we can reply to you.
- A copy of an official ID (or, if someone acts on your behalf, the document that proves their representation and their ID).
- A clear description of the data you want to exercise your right over (unless you are requesting access).
- Which right you want to exercise or what you are asking us for.
- Any information that helps us locate your data (for example, your order number).
- If you request a correction, indicate the change and attach the document that supports it.
Deadlines: we will respond within a maximum of 20 days from receiving your request and, if applicable, will carry it out within the 15 days that follow. These deadlines may be extended once, for an equal period, when the case justifies it. Exercising ARCO rights is free of charge; the only possible charges are shipping or copying costs, where applicable.
If you do not agree with our response, or you do not receive a response, you may start the data protection procedure before the Secretaría Anticorrupción y Buen Gobierno (Anticorruption and Good Government Secretariat), within 15 days after we communicate our response to you (or from the day the deadline expires, if we did not respond).
7. Minors
Our online store is not directed at persons under 18 years of age, and we do not knowingly collect their data. If you are a parent, guardian, or legal representative and you believe a minor has given us their data, write to us so we can delete it.
8. Cookies and similar technologies
We use only the cookies necessary for the website to function (cart and session). We do not use advertising cookies or third-party measurement cookies. You can accept, block, or delete them from your browser settings; if you block them, some parts of the store (such as the cart) may not work.
9. How long do we keep your data?
As long as you have a relationship with us (orders, warranties, returns) and afterward, only for the time required by applicable tax and legal obligations. After that, we delete them securely.
10. Changes to this notice
Any change will be published on this same page (tienditadecuriosidades.com) with its update date. If the change involves new purposes that require your consent, we will ask you for it beforehand.
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Simplified Privacy Notice
Adriana Daniela Avila Mantecón (Tiendita de Curiosidades), with an address at Blvd. Belisario Domínguez 1134, Tuxtla Gutiérrez, Chiapas, will use your identification, contact, shipping, and purchase data to process, charge, and deliver your orders and to serve you. Additionally, and only if you do not refuse, to send you promotions and to conduct surveys and usage statistics. You may refuse these additional uses by writing to contacto@tienditadecuriosidades.com. See the comprehensive privacy notice at tienditadecuriosidades.com/politica-de-privacidad.